The certifications held by our goods vary depending on the specific product type and its intended market. We prioritize working with manufacturers and suppliers whose products meet relevant industry standards and regulations. These may include certifications related to:
For specific information on the certifications held by a particular product, please refer to the product description on our website or contact our customer support team.
Our products have a best before of 24 months from manufacturing if kept sealed and out of direct sunlight, and stored in a cool location where the temperature is generally under 30C.
Keeping them sealed keeps away the humidity. Humidity can cause the treat to absorb moisture over time which can reduce the shelf life by way of mould. leaving them in direct sunlight can cause the treat to sweat and speed up the above!
Highly digestible proteins, like those found in natural treats ensure the needed nutrients are readily available to your dog’s digestive system and can be easily absorbed by the body. Digestibility is important so your dog can use all the nutrients in their food and treats, and easily rid waste products.
All of our products have been sent for analysis and this information can be found on each individual product.
Ensuring the quality of our pet goods is a top priority at Pet Connect. We employ a multi-faceted approach that includes:
We are committed to ensuring you receive high-quality pet goods from Pet Connect. If, for any reason, a product doesn’t meet your quality expectations, please contact our customer support team immediately. We will work with you to understand the issue and find a satisfactory resolution, which may include a replacement, a refund, or another appropriate solution depending on the specific circumstances and our return/exchange policy.
See contact details at the bottom of this page.
Placing an order with PET CONNECT is easy! We’ve streamlined the process to ensure a smooth and efficient experience for you. To get started, please reach out to us through one of the following contact methods:
Once we receive your inquiry through any of these channels, a dedicated representative will get in touch with you promptly to discuss your requirements in detail, answer any questions you may have, and guide you through the ordering process. We’re here to help you every step of the way!
When you reach out to place an order with PET CONNECT, providing us with the following information will help us process your request quickly and accurately:
The more detailed information you can provide in your initial inquiry, the faster and more efficiently we can process your order and ensure you receive exactly what you need for your pet business. Our team is here to assist you if you have any questions while gathering this information.
Great question! The answer is no, there is no minimum order quantity at PET CONNECT.
We understand that businesses have varying needs and may not always require large bulk orders. Whether you’re a small boutique needing a smaller restock or a larger retailer placing a significant order, we are happy to accommodate your specific requirements.
Our aim is to be a flexible partner for all our clients, allowing you to order what you need, when you need it, without being restricted by minimum quantities. We believe in supporting businesses of all sizes with their unique demands.
As a one-stop solution for pet businesses, PET CONNECT offers a comprehensive suite of services designed to streamline your operations and help you thrive. We provide:
Essentially, PET CONNECT aims to be your trusted partner, simplifying your procurement process so you can dedicate more time and energy to serving your furry clients and growing your business.
At this time, we do not directly handle all the intricate aspects of international import and export, such as customs clearance, tariffs, international shipping regulations, and specific documentation requirements for different countries. These processes can be quite complex and often require specialized expertise.
However, we can potentially support your international endeavors by:
For the comprehensive handling of all import/export aspects, we recommend partnering with experienced freight forwarders or customs brokers. These specialists possess the in-depth knowledge and network necessary to navigate the complexities of international trade efficiently and compliantly.
Please feel free to discuss your specific international needs with our team, and we can explore how our platform and network might be able to offer partial support or connect you with relevant resources. Our goal is to help your business succeed, and we’re happy to point you in the right direction for services we don’t directly provide.
Yes, absolutely! At PET CONNECT, we are proud to partner with pet businesses of all sizes, from small independent boutiques and groomers to larger retail chains and veterinary clinics.
We understand that each business has unique needs and scales differently. Our platform and services are designed to be flexible and adaptable to accommodate those varying requirements. Whether you’re placing small, frequent orders or require larger, bulk shipments, we are equipped to support your business.
Our goal is to be a valuable resource for the entire pet industry, fostering connections and providing efficient solutions regardless of your company’s size. We believe in building long-term partnerships and growing together with our clients. So, whether you’re just starting out or are an established enterprise, we’re here to help you connect with the pet goods you need.
Our specialty at PET CONNECT lies in providing a diverse selection of natural pet treats, with a particular focus on high-quality options sourced from a variety of meats, including collagen-rich products. We understand the growing demand for wholesome and natural chews that contribute to pets’ well-being.
While natural treats, especially collagen-based ones, are our current core offering, we are also actively expanding our catalog to become a more comprehensive one-stop shop for your business. You can expect to find a growing range of other pet goods, including:
Our aim is to provide you with a convenient and reliable source for a wide array of pet essentials, starting with our premium natural treats and expanding to meet your broader inventory needs. Stay tuned for more exciting additions to our product offerings!
Yes, absolutely! At PET CONNECT, we understand that your business may have unique and specific needs. Leveraging our extensive network and deep experience in the pet goods industry, we can definitely help you source specific pet goods that might not be immediately listed in our standard catalog.
Our team is skilled in identifying and negotiating with a variety of suppliers. Here’s how we can assist you:
Consider us your sourcing partner. Our goal is to connect you with the right products to help your business thrive. Please don’t hesitate to reach out to our team with details about the specific pet goods you’re looking for, and we’ll be happy to explore the possibilities with you.
All of them! and many more!
Contact us for the whole variety.
